The sometimes confusing and often frustrating transportation
resources available to people with disabilities in Pinellas County
have brought about the need for this guide. In its preparation we
have found that one reason for much of the confusion on the part of
the public and even providers is the use of certain terms across all
programs. Terms that do not have universal meanings among the programs
and therefore add to the confusion. We have tried to clarify these
terms and herein ask that each program seek to use the terms appropriately
to avoid any further confusion. We have found for example that the
Web sites of the three major programs covering ADA Paratransit, Transportation
Disadvantaged and Medicaid non-emergency transport each use the same
terms to identify their types of service. Not only is this confusing
but it is not appropriate. We will attempt to clarify these problems
in our guide. The standards and determinations presented are in accordance
with local, state and federal laws and regulations. We welcome your
input and guidance if we have made any misrepresentations or mistakes
and we’ll make whatever efforts are necessary to clarify any
issues in the next edition of the Transport Pinellas guide. The following
glossary contains the terms that you need to know in your use of the
Pinellas transit area. We recommend that you review them and when
you are reviewing the rest of the guide refer back to the glossary
to get the terms clear in the way that they apply. Because of the
overlapping programs and the same players providing services this
has become a complex issue. We have endeavored to make this as easy
a read as possible. However it takes time to go through it all and
get a clear picture for you. We recommend that you read this guide
at least twice. If you have questions we suggest you write them down
and call us at (727) 577-0065 and ask for Doug Towne. We will do our
very best to clarify or assist you in getting the answers you need.
Your questions will go into the planning for the next edition of the
Transit Pinellas Guide.