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The Transportation Disadvantaged Program (TD) is a State-funded program that provides low cost transportation throughout Pinellas County to individuals who qualify as “transportation disadvantaged”. To be qualified as “transportation disadvantaged” and to receive TD services, a person must have no means of transportation available, including family and friends, and have an income of no more than 200 percent of the Federal poverty level. The Federal poverty level varies depending on how many people live in a household. Here are some answers to some frequently asked questions about the Transportation Disadvantaged program:

How many trips can I take on TD?

The number of trips provided through the TD Program is limited based on available funding.

Does the TD program cost me anything?

Each passenger is required to pay a $3.00 rider fee for each trip in both directions, anywhere in Pinellas, regardless of distance.

Does the TD program mean I will automatically get a taxi or van to transport me around?

Individuals requesting service are assigned bus passes and required to pay $4.20 fee for the pass, unless they are unable to use the bus system due to a physical or mental disability. Individuals unable to use the bus are scheduled for transportation service provided by taxis sedans/vans

What kind of trips can I take using TD?

Services are provided by taxi cabs and wheelchair-equipped vans for purposes of medical treatment, employment, education related to employment and sustenance trips. This is one of the chief ways that the TD program differs from the DART program. Where DART must provide you transit to any where in there service area without asking the purpose and without cost being a factor of their determination, The TD program is limited by its funding restraints and the fact that the kind of trips that it can be used for are prioritized. The prioritization of TD trips is clearly allowed under the statute and the determination of those priorities is left to the LCB at the local level.

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How far in advance do I have to reserve a trip?

48-hr. advanced notice or reservation is required.

What are the hours of operation for the TD program?

Trips can be scheduled 24 hours a day, 7 days a week, but the reservation center is only open to take reservations 8-5 Monday-Friday.

How do I qualify and apply for the Transportation Disadvantaged program?

In order to determine if you qualify for the Transportation Disadvantaged Program call Greater Pinellas Transportation Management Services (GPTMS) at (727) 545-2100 to request an application form. Applicants are notified whether they have qualified for services by GPTMS between 10 to 14 days after they receive the completed application form. Transportation to anywhere in Pinellas County is provided by taxis (sedans) or wheelchair accessible vans for $3.00 for a one-way trip for those who qualify. The cost is due in cash at the time of the ride. Services are provided 24 hours a day 7 days a week and monitored by the Metropolitan Planning Organization which can be reached at (727) 464-8200.

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